"It seems amazing that I have now been a volunteer for Home-Start for nearly 4 years. During that time I have had the privilege of going into 4 very different families with very different sets of challenges and needs. They say that variety is the spice of life and this means that there has never been a dull moment! Each week one can never be quite sure what is going to face you as that front door is opened, but whatever it is it needs to be dealt with in a compassionate and non-judgemental way. People often ask me what a volunteer actually does. That can be quite hard a question because the job description evolves as a relationship with a family is built up. Initially you may just be a listening ear, or someone to play with the children, but as trust and confidence builds you may find yourself helping to sort out the family finances, advising on a child's behaviour or making suggestions regarding the adult's relationship. It is not a job to do if you are looking for 'thanks'. However it is amazing how a few odd words will make you feel valued and needed. "Goodness, am I pleased to see you"; "So pleased you were able to come today"; "Everything will be ok now you are here". So there is job satisfaction, especially when you leave a family and can look back on the progress that they have made in the time that you have been supporting them. It gives a good feeling to know that you may have helped in some small way."